Case Study: Capstone achieves 36% growth with LiquidFrameworks FieldFX

How Capstone Fsm Achieved 36% Growth With Fieldfx

Capstone Fire and Safety Management, a provider of onsite firefighting, technical rescue, and safety services, was struggling to keep up with rapid growth while relying on paper forms, Excel spreadsheets, shared folders, and manual calculations. The company’s old process made scheduling, dispatch, compliance tracking, and ticket handling increasingly difficult, especially as volume and complexity increased.

LiquidFrameworks implemented FieldFX to digitize and streamline Capstone’s field operations, scheduling, dispatch, offline data capture, personnel qualification tracking, and billing. With LiquidFrameworks and FieldFX, Capstone processed more than 14,200 tickets, achieved 36% growth, added 180 field employees, expanded its fleet and locations, and fully retired its outdated scheduling spreadsheet.

Capstone

Kristen Davis

Director of Account Management