Case Study: Hiya Digital achieves highly responsive customer support and 15–20% server cost savings with Liquid Web's Private VPS Parent

Liquid Web Helps Hiya Digital Deliver Highly Responsive Customer Support

Hiya Digital, a Mumbai-based web services, app development, and security solutions firm serving over 2,000 customers and 100 reseller partners, needed a more reliable hosting partner after issues with their previous provider. The company required rapid response times and exceptional, personalized support to preserve high customer satisfaction across its domain, hosting, and app services.

By consolidating onto Liquid Web’s Private VPS Parent servers, Hiya Digital gained faster, more responsive technical support and cut dedicated server costs by about 15–20%. The move maintained outstanding customer service levels, smoothed operations, and established a long-term hosting partnership Hiya recommends.

Hiya Digital

Deepak Sakhrani

Director