Case Study: Tyson Foods recovers $4.3M in warranty claims with Liquid UI

Tyson recovers $4.3M in warranty claims with Liquid UI

Tyson Foods, a major food and beverage company, faced significant challenges managing its fleet maintenance within SAP. Its vehicle mechanics found the complex SAP screens difficult to use, which slowed down operations and limited visibility into maintenance schedules. Furthermore, the company struggled to manage and track complex warranty claims for vehicle parts. To address these issues, Tyson partnered with vendor Liquid UI to simplify its SAP experience.

Liquid UI implemented a solution that streamlined SAP fleet maintenance screens, allowing mechanics to complete all key tasks from a single interface. The system provided preventive maintenance and warranty alerts, and it integrated the warranty claim workflow directly into SAP. As a result, Tyson recovered $4.3 million in warranty reimbursements over six years and saved over $75,000 by retiring a legacy system. The Liquid UI solution was successfully scaled to over 8,000 users across 42 fleet service locations.

Tyson