Case Study: Tata Power reduces billing collection costs with Liquid UI

Tata Power reduces billing collection costs by 91% with Liquid UI

Tata Power, an electric utility company, faced challenges with its paper-based billing collection process. Field personnel issued handwritten receipts and lacked real-time access to SAP, requiring duplicate data entry that slowed operations and created inconsistent payment records. To address this, they implemented Liquid UI for Android to mobilize their SAP system.

Liquid UI provided a solution that enabled mobile SAP billing execution on Android devices. Field personnel could then record payments directly in SAP during collections, use barcode scanning for accuracy, and print receipts on the spot. This implementation by Liquid UI resulted in a 91% reduction in billing collection costs and a 66% improvement in operational efficiency for Tata Power.

Tata Power