Case Study: SGM reduces sales order processing errors by 99% with Liquid UI for Excel

SGM reduces sales order processing errors by 99% with Liquid UI

The customer, SGM, faced significant challenges in its SAP SD sales order processing. Planners manually transferred order data from emails into SAP, leading to frequent errors, rework, and delays due to the need for manual validation and updates. To address this, SGM implemented a solution from vendor Liquid UI using their Liquid UI for Excel product.

Liquid UI's solution enabled Excel-based order processing, allowing data to be uploaded directly into SAP for creation and changes. It automated validation and shipping calculations while consolidating order visibility. This implementation by Liquid UI resulted in a 99% reduction in processing errors and a 95% reduction in processing time, dramatically simplifying the workflow and reducing manual corrections.

SGM