Case Study: Polk County Public Schools reduces SAP errors by 95% with Liquid UI

Polk County Public Schools reduces SAP errors by 95% with Liquid UI

Polk County Public Schools faced significant challenges with its SAP system, specifically in creating stock transport orders via transaction ME51N. The process was complex, requiring users to navigate many fields and data elements, which led to a high rate of user errors and necessitated extensive training and help desk support. To address this, the customer partnered with vendor Liquid UI and utilized its Liquid UI Designer and Liquid UI Server products to simplify the user experience.

Liquid UI implemented a solution that streamlined the SAP screens by removing unnecessary fields and combining steps, making the transaction intuitive without altering the SAP backend. The results were substantial, including a 95% reduction in user errors and a drastic decrease in transaction time from approximately ten minutes to just one minute. This solution from Liquid UI eliminated help desk effort, reduced training time, and enabled broader user adoption due to its simplicity.

Polk County Public Schools