Case Study: NorthWestern Energy cuts SAP training time and simplifies processes with Liquid UI GuiXT

NorthWestern Energy Uses GuiXT to Simplify SAP Process—Cuts Training Time in Half, Reenergizes Workforce

NorthWestern Energy, a public utility company, faced significant challenges with its SAP system, finding the transactions non-intuitive, difficult to navigate, and overloaded with fields and tabs. This complexity led to mounting user frustration and time-consuming training. To address this, the company turned to vendor Liquid UI and implemented their GuiXT product to simplify the user experience.

Liquid UI implemented its GuiXT solution, which combined screens, auto-populated fields, and embedded function codes to streamline SAP processes. This resulted in a 50% reduction in training time for new employees and drastically cut the time and number of screens needed to complete transactions. The GuiXT implementation from Liquid UI also provided better performance control and eliminated the need for retraining after SAP upgrades.

Northwestern Energy