Case Study: Hillyard accelerates SAP processes with Liquid UI GuiXT

Hillyard Takes SAP on the Fast Track with GuiXT™

Hillyard, a provider of cleaning supplies and maintenance products, faced significant challenges during its SAP implementation, including confusing SAP terminology, overly complex transactions, high training costs, and low user adoption. To address these issues, they partnered with vendor Liquid UI and utilized their GuiXT technology to tailor the SAP interface to their specific business needs.

Liquid UI implemented GuiXT to simplify Hillyard's SAP screens by renaming fields with familiar terminology, hiding unnecessary data, and redesigning layouts. This solution delivered dramatic results: end users completed processes eight times faster, support calls were reduced by 80%, and employee training time dropped by 75%. Specific transactions like creating a material master (MM01) were reduced from over four minutes to just thirty seconds, enabling Hillyard to roll out new implementations much faster than with conventional development methods.

Hillyard