Case Study: Graybar achieves 85% faster sales order processing with Liquid UI

Graybar improves sales order processing by 85% with Liquid UI

Graybar, an electrical distribution company, faced significant challenges with its SAP SD and WM processes. Their users were burdened by high-effort order and quote processing, time-consuming transactions, and extensive manual data entry and checks. They partnered with the vendor Liquid UI to streamline these complex workflows.

Liquid UI implemented a solution that consolidated multiple SAP screens into a single view, reduced manual data entry by 80% through simplified input and scanning, and automated the monitoring of blocked orders. The results were substantial, including an 85% improvement in sales order processing speed and a reduction in blocked order review time from three hours to just thirty minutes. The solution from Liquid UI achieved 100% user adoption across Graybar's operations.

Graybar