Case Study: Alcon achieves 50% faster SAP sales order processing with Liquid UI

Alcon cuts SAP sales order processing time by 50% with Liquid UI

Alcon, a medical technology company, faced challenges with its SAP sales order processing. Its customer service representatives had to navigate through more than 20 complex SAP screens and manually re-enter data from Salesforce, which was time-consuming and inefficient. The existing SAP dashboard offered limited functionality, slowing down daily tasks.

Liquid UI implemented a solution that consolidated and simplified the SAP screens, automated order-type logic, and integrated Salesforce with SAP. This allowed data to transfer directly with a single button. As a result, Alcon achieved a 50% reduction in sales order processing time, improved data integrity, and increased productivity for its representatives. The solution from Liquid UI worked within the existing SAP environment without requiring backend development.

Alcon