Case Study: ES Consulting saves $75K with Liongard automation

Early adopter declares Liongard the best investment their MSP has ever made

ES Consulting, a 19-employee MSP based in Ontario, OH, needed a more automated way to handle documentation and manual tasks so its Tier 3 technicians could improve ticket time-to-resolution. The company evaluated Liongard, a platform designed to automate documentation and data management and surface issues proactively.

Using Liongard’s automated scanning and actionable alerts, ES Consulting was able to detect stale documentation, missing data, and issues such as unused Office 365 licenses, expired certificates, and disabled MFA without relying on manual searches. Liongard helped the MSP save time, increase technician efficiency, and improve customer service; ES Consulting estimated it would have needed another hire costing about $75K per year to do the same work.

ES Consulting

Bill Knox

IT Consultant