Case Study: Will Electronics achieves guaranteed response times with Linxup

Will Electronics Uses Linxup to Meet Guaranteed Response Times

Will Electronics, a St. Louis–based provider of customized video surveillance systems with a fleet of about 15 vehicles, faced the challenge of meeting guaranteed emergency response times for equipment failures and repairs despite unpredictable, constantly changing routes. Service coordinator David needed a way to quickly identify and dispatch the closest technician when customers called, so Will Electronics turned to Linxup for fleet tracking and management.

Linxup’s real‑time GPS tracking gives David “scheduling at a glance,” showing vehicle positions updated within a few seconds so he can dispatch the nearest technician and respond more quickly and consistently to emergency calls. Linxup also supports asset management and driver monitoring—reducing personal use of vehicles, verifying routes, and sending speeding notifications—helping Will Electronics improve response times, route verification, and safety across its 15‑vehicle fleet.

Will Electronics

David

Service Coordinator