Case Study: Lindy achieves reliable iMessage assistant delivery with Linq

Lindy moves iMessage infrastructure in 4 hours with Linq

Lindy, a company building an AI assistant for work, faced significant challenges in delivering its product via iMessage. Their initial attempts to build and operate the underlying iMessage infrastructure in-house resulted in three rewrites, unreliable hardware dependencies, and Apple account bans due to spam detection. This fragile system consumed engineering resources that should have been spent on their core product. To solve this, they turned to the vendor Linq for its managed messaging API.

By implementing Linq's API, Lindy replaced its custom-built bridge with a reliable, managed channel. The solution provided by Linq handled the complex hardware, account management, and anti-spam strategies, allowing Lindy's engineers to focus on product features. The results were immediate; within days, Lindy gained advanced iMessage features and a scalable system. The migration eliminated the operational burden, decommissioned their legacy hardware, and transformed a fragile infrastructure into a reliable service that stays out of the way.

Lindy