Case Study: Tru-Tension saves over £100,000 a year with Linnworks

How Tru Tension saves more than £100,000 a year with Linnworks

Tru Tension, a UK-based ecommerce business specializing in motorcycle and bicycle tools, faced significant operational constraints as it grew. Their manual processes for order processing, inventory management using spreadsheets, and complex international shipping rules were becoming unsustainable, limiting their capacity for further growth and requiring an excessive amount of staff time. This led them to seek an automated solution from Linnworks.

By implementing Linnworks, Tru Tension automated its shipping rules and inventory management, which drastically improved efficiency. The solution from Linnworks saved the company over £100,000 annually by eliminating the need for at least three full-time staff members. The automation also allowed a single person to process 500 orders a day, providing a clear and positive return on investment and enabling the business to scale effectively.

Tru-Tension

James Rogers

Operations Manager