Case Study: Vivid Seats achieves faster contract turnaround and better procurement alignment with LinkSquares

How Vivid Seats Transformed the Procurement Process with Smarter Contract Management

Vivid Seats, a Chicago-based online ticket marketplace, needed to improve procurement and contract management as its number of partners and vendors grew. The company wanted a faster, more aligned process across teams and used LinkSquares as a familiar contract repository and review tool, expanding it into a company-wide procurement hub.

With LinkSquares, Vivid Seats streamlined workflows, improved visibility with dashboards and reporting, and gave end users clearer insight into request status. The result was faster contract turnaround, with frequent 23-day request-to-signature cycles and many contracts being signed within the same month they were requested, helping the procurement team respond more quickly and collaborate more effectively.

Vivid Seats

Dave Quillin

Director, Procurement