Case Study: Sprague streamlines Salesforce and Outlook email capture with LinkPoint360

Sprague streamlines Salesforce email capture for nearly 1,000 employees with LinkPoint360

Sprague, an energy and materials handling service company, faced challenges with its existing email integration tool for Salesforce and Outlook. The software had limitations that led to poor adoption, inadequate email recording, and was a drain on IT resources. Sprague needed a more reliable solution from LinkPoint360 to streamline communication archiving for its sales teams.

LinkPoint360 implemented its LinkPoint Connect product, which provided a streamlined connection between Outlook and Salesforce. The solution included customizations to support Sprague's complex Salesforce instance. The results included significant efficiency gains for the sales team, greater visibility for managers, and ease of deployment for IT. LinkPoint360's tool allowed reps to work efficiently in Outlook while ensuring all essential data was populated in Salesforce.

Sprague