LinkPoint360
25 Case Studies
A LinkPoint360 Case Study
The DAISY Foundation, a non-profit honoring nurses worldwide, faced a challenge in efficiently logging information from numerous Outlook emails into their Salesforce CRM. Their manual process of copying and pasting was time-consuming and inefficient, hindering their ability to share critical information as the organization grew. They turned to vendor LinkPoint360 for a solution using their product, LinkPoint Connect.
LinkPoint360 provided the DAISY Foundation with LinkPoint Connect, a cost-efficient and easy-to-use solution that allowed staff to record emails to Salesforce with a single click from Outlook. This implementation saved the foundation time and ensured everyone on the team was on the same page by having a complete record of email conversations. The result was improved service to their thousands of contacts and partners.