Case Study: Shangri-La Hotels and Resorts achieves a 75% increase in job clicks and a stronger global talent pipeline with LinkedIn Talent Solutions

Shangri-La Hotels and Resorts - Customer Case Study

Shangri‑La Hotels and Resorts, an Asia‑Pacific luxury hotel group with more than 90 hotels and around 40,000 rooms, needed to build a consistent global employer brand and talent pipeline as it expanded across 24 countries. HR sought to reach more relevant candidates through social recruiting and wanted authentic, employee‑led storytelling to differentiate the company and respond quickly to changing hiring needs.

Shangri‑La implemented LinkedIn Career Pages to centralize its employer brand and showcase colleagues through rich media, giving candidates an authentic view of life at the company. The change drove a 75% increase in job clicks, about a 45% rise in page views per person, applications grew to more than 15,000 per month (up from 10,000), with roughly 15–20% coming via LinkedIn, and internal teams increasingly adopt LinkedIn as a recruitment tool.

Shangri-La Hotels and Resorts

Arthur Wan

Human Resources Officer