Case Study: PayMaya achieves a future-ready, highly engaged workforce with LinkedIn Talent Solutions

How PayMaya is creating a workforce for the future

PayMaya, a leading Philippine digital payments firm serving 28 million users and processing hundreds of billions of pesos annually, needed to protect its first-mover advantage amid intense competition and pandemic-driven disruption. With a 700-strong workforce, the company faced two core talent challenges: the risk of global competitors poaching its people and keeping employees engaged as remote work reshaped the future of work.

PayMaya adopted a data-driven talent strategy using LinkedIn Talent Solutions, Talent Insights, LinkedIn Learning and Glint, while empowering hiring managers to strengthen employer branding and ownership. The approach saved about US$213,000 in headhunting fees, achieved an 84% activation rate on LinkedIn Learning (72% repeat learners), and delivered a 50% drop in attrition alongside above-benchmark engagement.

PayMaya

Carla Lanza

Chief People Officer