Case Study: SM Supermalls accelerates organizational transformation with LinkedIn Learning

SM Supermalls boosts learning minutes 40% with LinkedIn Learning

SM Supermalls, a major mall operator in the Philippines and China, faced the need to upskill its workforce for digital transformation and evolving customer experience. To accelerate this organizational shift, they partnered with LinkedIn Learning to transition their learning and development program online through a platform called DIGI-U.

The solution from LinkedIn Learning provided a digital learning platform that became critical when the COVID-19 pandemic hit, enabling rapid deployment of virtual training. Key initiatives included a dedicated online training site and specialized boot camps. This led to increased learner engagement, including a 40% rise in learning minutes, and prompted SM Supermalls to expand its LinkedIn Learning partnership with 30% more licenses.

SM Supermalls