Case Study: Mitel achieves company-wide, highly engaged employee development with LinkedIn Learning (Lynda.com)

Mitel enhances employee development opportunities with Lynda.com from LinkedIn

Mitel, a global leader in enterprise and mobile communications with about 4,500 employees worldwide, faced rapid growth and rising employee demand for broader learning and development. Its on-demand program was limited to ~150 outdated courses and capped access, and L&D needed content that could be mapped to the new MiSuccess performance and leadership programs and support an Office 365 migration.

Mitel selected Lynda.com from LinkedIn for its thousands of high-quality, cost-effective courses and mobile/offline access, and empowered internal “learning advisors” to curate playlists tied to MiSuccess. Adoption quickly outpaced the prior solution: training is now available to all employees, 98% of users returned after their first login, and average viewing time reached 19 minutes per session—double the benchmark—while supporting Office 365 training and competency mapping.

Mitel

Mona Abou-Sayed

Mitel Vice President for Organizational Development and Talent