Case Study: Goodmans LLP boosts legal assistant learning and productivity with LinkedIn Learning

Goodmans LLP requires 20 learning hours a year with LinkedIn Learning

The customer, Goodmans LLP, a top Canadian law firm, had a challenge: ensuring its 230+ legal assistants and support staff were highly efficient and effective in their roles. To build a rigorous learning culture, the firm mandated 20 hours of annual training for assistants and partnered with vendor LinkedIn Learning (via its Lynda.com platform) to provide the necessary content and flexibility.

The solution implemented with LinkedIn Learning included a subscription for on-demand courses, supplemented by in-person labs and software challenges. This program resulted in high engagement, with many legal assistants far exceeding the required hours. The measurable impact was a more skilled and motivated support staff, with some assistants earning over 40 learning credits halfway through the year and becoming "Goodmans Certified" in essential software applications.

Goodmans LLP