Case Study: City of Bloomington, Indiana achieves cost-effective, on-demand employee training and increased productivity with LinkedIn Learning

City of Bloomington relies on cost-effective online video instruction

The City of Bloomington, Indiana — a municipal workforce of about 900 serving 60,000 residents — needed a more practical, cost‑effective way to train roughly 800 employees who use computers or mobile devices across nearly 20 facilities. Classroom-based, in‑person sessions were difficult to schedule, attendance was low for short or targeted needs, and budget constraints made scalable training a challenge.

Bloomington adopted lynda.com in 2009 and quickly expanded its license count to meet demand. Employees now access on‑demand video tutorials for everything from Microsoft Office and Google Apps to CAD, enabling quick, at‑desk learning (often 10–15 minutes), smoother software migrations, improved job skills, and measurable productivity gains — including helping at least one employee close skill gaps and retain her position.

City of Bloomington, Indiana

Kevin Bowlen

Technology Training Manager