Case Study: City of Austin democratizes employee development with LinkedIn Learning

City of Austin drives 247,000+ LinkedIn Learning video views in 100 days

The City of Austin faced an acute employee development challenge when the COVID-19 pandemic halted its primary in-person and university-based training channels. The city needed to quickly establish a robust, scalable online learning solution to support remote work and continuous skill development. To address this, they implemented LinkedIn Learning.

LinkedIn Learning provided a vast, relevant course library that enabled Austin to launch a digital learning program in record time. The solution supported over 247,000 video views within 100 days and fostered organic learning communities. It also allowed the city to transition its training academies to a more effective flipped classroom model. LinkedIn Learning helped democratize access to development, creating a more equitable and empowered learning culture across the city government.

City of Austin