Case Study: a Fortune 50 retailer achieves $20M+ in savings with Link Staffing

Decentralized Staffing Approach to Centralized Strategy

The customer, a fortune 50 retailer, faced significant challenges in managing its contingent workforce, including a lack of onboarding expertise and the inability to scale labor to meet a weekly volume increase of up to 800 thousand hours during peak periods. This led to excessive overtime costs and diverted store management's focus from core operations. To address these issues, they partnered with Link Staffing for a workforce optimization solution.

Link Staffing implemented a centralized strategy that consolidated vendors and integrated best practices. This solution eliminated overtime and provided the flexibility to scale labor with demand. The results were substantial, including first-year savings of $1 million and second-year savings of $4 million. After expanding the partnership, the retailer achieved over $20 million in savings in the third and fourth years, while store management could refocus on base operations.