Case Study: Storebrand speeds up payments and reduces fall-offs with LINK Mobility’s mobile invoice via SMS

Storebrand speeds payments and reduces fall-offs with LINK Mobility

Storebrand, a leading Nordic financial group, faced challenges with a cumbersome invoicing process that led to delayed and missed payments from customers. To streamline billing and better suit mobile-first habits, they partnered with LINK Mobility. The goal was to implement a more user-friendly payment solution to reduce friction and improve the customer experience.

LINK Mobility implemented its Mobile Invoice solution delivered via SMS. This allowed Storebrand's customers to receive a text with a secure link to a pre-filled invoice, enabling fast payment via Vipps or card with just a few taps. The solution from LINK Mobility resulted in faster payments, reduced fall-off rates, and improved customer satisfaction by simplifying the entire payment journey.

Storebrand