Case Study: Peggy Sage achieves higher engagement and more traffic with LINK Mobility’s RCS messaging

Peggy Sage boosts engagement and store traffic with LINK Mobility's RCS

Peggy Sage, a professional beauty brand based in France, sought to modernize its customer communications to better reflect its stylish and creative identity. Their challenge was that traditional SMS messaging was not engaging enough and failed to drive the desired traffic to their stores and website. To address this, they partnered with vendor LINK Mobility to implement its RCS (Rich Communication Services) messaging platform.

LINK Mobility provided a solution featuring a certified brand sender profile, multimedia content, and seamless SMS fallback. The implementation led to significantly higher customer engagement, increased foot traffic to physical stores, and a boost in online traffic. Peggy Sage also reported that LINK Mobility's responsive support was crucial for navigating international delivery challenges.

Peggy Sage