Case Study: a leading CRO operating company achieves secure, compliant instant translation with Linguamatics

Leading CRO empowers 1,000+ employees with secured instant translation

The customer, a leading CRO operating company, needed to overcome language barriers across its global operations while ensuring full data compliance, as free online tools were not an option. They required a high-quality, secure instant translation solution that could integrate with their systems and also provide access to certified translations by healthcare experts. The vendor, Linguamatics, addressed this challenge with its AI-enabled translation service, Linguamatics translate.

Linguamatics implemented its secure translation solution, which featured deep system integration, HIPAA and GDPR compliance, and proprietary engines trained for clinical content. The results for the CRO were significant, including a seamless rollout to over 1,000 users, a major reduction in time and costs by replacing a third-party vendor, and the elimination of compliance risks. Users also gained on-demand access to certified translations from expert linguists directly through the portal.