Case Study: Usersnap streamlines translation workflow and expands to 25 languages with LingoHub

LingoHub brought our Translation Workflow on the next Level

Usersnap, a fast-growing visual feedback and bug-tracking tool used by companies worldwide, needed a better way to localize its feedback widget. Before working with Lingohub, the team managed translations in a Google Spreadsheet and relied on Google Translate for about 15 languages—an approach that struggled with technical terms and scaling as Usersnap expanded internationally.

Lingohub’s localization platform gave Usersnap an easy interface to collaborate with external translators and streamlined adding new languages. As a result, translation quality improved, demand for additional languages increased, and Usersnap now offers its widget in 25 languages (up from the initial 15), making global rollout and customer support significantly smoother thanks to Lingohub.

Usersnap

Thomas Peham

Marketing Manager