Case Study: Auth0 achieves higher manager engagement and scalable leadership development with Lingo Live

Leading through growing pains

Auth0’s learning and development team, facing rapid growth and a need to upskill new managers, wanted one-on-one coaching to sharpen leadership capabilities like giving actionable feedback, developing careers, fostering recognition, and managing underperformance. They ran a side‑by‑side pilot of a license‑based program and Lingo Live’s coaching and ultimately chose Lingo Live for its real‑time, subject‑matter expert coaching tailored to hyper-growth transitions.

Lingo Live delivered a structured, scalable coaching program that aligned learner goals with company priorities and drove strong engagement and satisfaction: after 90 days 23 of 25 Lingo Live participants were active versus 12 of 35 in the alternate program, 204 sessions were delivered, session satisfaction was 4.9/5 and average coach rating was 4.95/5. Because of Lingo Live’s results, lower per‑session cost and high engagement, Auth0 expanded the program to 115 additional managers after its acquisition by Okta.

Auth0

Kara Heinrichs

Senior Program Manager, Learning & Development