Case Study: Society of Human Resource Management streamlines volunteer management with Lineup

SHRM streamlines volunteer management and drives nearly 70% response rates with Lineup

The Society of Human Resource Management (SHRM) faced challenges in managing its large pool of subject matter expert volunteers. Their process relied on an inefficient assortment of survey, scheduling, and data tools, leading to scattered information and difficulty in recruiting and qualifying volunteers for specific projects. To address this, SHRM turned to the vendor Lineup and its team database and forms service.

By implementing Lineup's platform, SHRM centralized all volunteer management, recruitment, and data. The solution delivered significant results, including a nearly 70% response rate on interest forms and the use of nearly 100 custom fields to vet volunteers. Lineup enabled SHRM to eliminate at least four previous tools, saving time and effort while improving the quality of their exam development process.

Society of Human Resource Management