Case Study: Board of Pharmacy Specialties improves volunteer management and engagement with Lineup Teams

Board of Pharmacy Specialties centralizes volunteer management in 2022 with Lineup

The Board of Pharmacy Specialties, a major certification board for athletic trainers, faced a challenge in managing its large network of volunteers. With only 24 employees, the organization relied heavily on volunteers but lacked a centralized system to track them, using disparate spreadsheets that led to poor visibility and difficulty in recognizing contributions. They turned to the vendor Lineup and its Teams platform to solve this volunteer management puzzle.

Lineup implemented its centralized Teams platform to organize all volunteer data. The solution provided BOC with customizable forms for annual commitments, targeted reporting for recognition, and improved compliance tracking. As a result, BOC gained a clear, real-time view of its volunteer pool, allowing it to better align roles with individual interests and strategically grow its volunteer engagement program. Lineup’s system made the management process more efficient and effective.

Board of Pharmacy Specialties