Case Study: 3Dental achieves calmer, more organised reception with Linda AI

3Dental answers every call with Linda AI and reduces FTAs by 30%

3Dental, a busy dental clinic in Dublin, faced significant challenges with high call volumes, especially on hectic Monday mornings and during weekends. This led to missed calls and a backlog of voicemails, placing considerable stress on their reception staff. To address this, they implemented Linda AI, an AI-powered phone receptionist service.

By deploying Linda AI, the vendor provided a solution that handles all incoming calls, including after hours. This allowed the reception team to focus on in-person patients, reducing pressure and improving organization. Linda AI ensured every call was answered, giving the clinic full visibility into call handling and freeing up staff to prioritize their core duties.

3Dental