Case Study: ZebPay achieves secure automated crypto custody with Liminal

ZebPay - Customer Case Study

ZebPay, a major crypto exchange with over 5.5 million users, faced operational challenges in securely managing the high volume of user deposits and withdrawals. Their manual processes for refilling hot wallets and sweeping funds to cold storage were resource-intensive, costly, and prone to human error. To overcome this, they partnered with the vendor Liminal for a custody solution.

Liminal implemented its automated Smart Refill Wallets and custom sweeping scripts. This solution fully automated the refill and fund movement processes based on ZebPay's customizable parameters. The results for ZebPay included the complete elimination of manual refill teams and human errors, significantly faster customer withdrawals, and major improvements in operational efficiency and cost savings. Liminal's technology provided a secure and seamless infrastructure that enhanced both business performance and customer experience.

ZebPay

Rahul Pagidipati

Chief Executive Officer