Lime Connect (formerly Userlike) B2B Case Studies & Customer Successes

Lime Connect (formerly Userlike) logo

Lime Connect (formerly Userlike) is a leading all-in-one software for AI-first customer service, WhatsApp marketing and customer messaging on all channels. Over 10,000 companies such as Toyota, Nivea and Targobank trust Lime Connect to scale their digital customer communication and optimize their customer experience. Lime Connect offers extensive features for professional customer service, sales and marketing that allow businesses to be closer to their customers and increase their revenue. The software meets the highest enterprise needs, and can be tailored flexibly to different industries and company sizes.

Case Studies

Showing 9 Lime Connect (formerly Userlike) Customer Success Stories

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Cyberport achieves 5x higher conversions with Userlike live chat

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De Laadkabel Shop achieves 80% chat-to-purchase conversion with Userlike Live Chat

e‑regio achieves faster, more personal customer support with Userlike

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Frankfurt School achieves faster student engagement and streamlined recruitment with Userlike live chat

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Statista achieves minutes‑long response times and 25% more handled inquiries with Userlike

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Titus (Europe’s leading skateboard retailer) achieves faster customer query resolution and higher engagement with Userlike

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Villeroy & Boch achieves fast, easy live-chat support with Userlike

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Volksbank Lahr achieves faster response times and higher customer satisfaction with Userlike

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WITT WEIDEN improves online customer experience and satisfaction with Userlike

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