Case Study: Rite Aid achieves 90% on-time work completion with Limble CMMS

Rite Aid completes 90% of work on time after switching to Limble from Maximo

Rite Aid, a leading U.S. drugstore chain with nearly 2,500 stores and a 1 million sq. ft. East Coast distribution center, struggled with Maximo as their CMMS—finding it outdated, inflexible, expensive, desktop-only, and difficult for technicians to use. To solve these challenges they switched to Limble CMMS for a more user-friendly, customizable maintenance platform.

Limble CMMS delivered a mobile-friendly, customizable system with QR code tagging and dedicated customer support, enabling Rite Aid to shift from reactive to preventive maintenance. As a result, Rite Aid now completes 90% of work on time and achieved a 7x increase in planned versus unplanned maintenance, reducing bottlenecks and easing the maintenance team’s workload.

Rite Aid

Donny Craven

Assistant to the Director of Facilities