Case Study: Red Hawk Casino achieves a 73.2% reduction in reactive maintenance with Limble CMMS

Red Hawk Casino teams up with Limble to supercharge their maintenance game

Red Hawk Casino, a gaming and hospitality operator with 1,500+ employees, was hampered by an outdated CMMS: reactive maintenance made up over 40% of tasks, work orders and parts ordering were manual, communication was poor, and buggy software caused missed deadlines and lost work orders. After evaluating 40 systems and conducting multiple proofs of concept, Red Hawk selected Limble CMMS for its ease of use, strong mobile experience, and rapid data upload.

Limble CMMS implemented a mobile-first, automated CMMS with scheduling triggers and preventative workflows that shifted Red Hawk away from reactionary work. Within three months Limble reduced reactive maintenance by 73.2% (from 40% to 11%), saved 3,313 team hours, completed 105,136 automated workflows, and averaged 13 mins to train each employee — delivering faster work order creation, higher employee adoption, and measurable efficiency gains.

Red Hawk Casino

Brian Coats

Electrician