Case Study: Santa Clara Paintball achieves streamlined bookings, online ticketing and waiver management with LilYPad POS

Santa Clara Paintball - Customer Case Study

Santa Clara Paintball, an outdoor paintball facility in San Jose, CA, needed a web-based point-of-sale system to process and track online and in-house sales, manage large group bookings, and provide an integrated online waiver system. They chose LilYPad POS’s web-based point of sale solution and began using it in September 2014 to meet those needs.

LilYPad POS implemented online ticket sales, a Group booking feature, and online waiver management so all web purchases and waivers are visible in real time to staff. The solution automatically adds bookings to the party calendar, accepts deposits, prevents game-area overcapacity, stores electronic waivers for repeat visits, and frees up staff time — providing up-to-date availability, over-booking protection, and more efficient check-in and booking management.

Santa Clara Paintball