Case Study: Kidz Kastle achieves streamlined party bookings, ticket sales and waiver management with LiLYPad POS

Kidz Kastle - Customer Case Study

Kidz Kastle, an indoor playground in Warwick, Rhode Island, needed a better way to manage party bookings, timed ticket sales, electronic waivers, occupancy tracking and employee hours without juggling multiple systems. They implemented the LilYPad POS system, using its online booking, ticket sales, waiver management, wristband tracking and employee time clock features to centralize operations.

LilYPad POS provided 24/7 online party and ticket booking, real‑time visibility of reservations to prevent overbooking, electronic waivers attached to customer profiles, barcode wristbands for accurate check‑in and occupancy tracking, and built‑in timeclock reporting for staff. As a result, Kidz Kastle reduced booking conflicts and paper waivers, sped up guest check‑in, improved occupancy accuracy, and gained actionable reporting for payroll and operations.

Kidz Kastle