Case Study: Eastern Connecticut Pathology Consultants triples productivity with LigoLab

How Eastern Connecticut Pathology Consultants (ECPC) Tripled its Productivity and Increased its Net Collections by 35 Percent

Eastern Connecticut Pathology Consultants (ECPC) partnered with LigoLab after deciding it needed a practice-owned laboratory information system to take full control of operations, streamline workflow, and support rapid growth. Before that, ECPC had relied on hospital and physician-owned LIS systems, which limited flexibility and made it harder to scale as the organization expanded into new hospital, specialty, and office-lab relationships.

LigoLab implemented its modern pathology LIS and lab billing platform, delivering multiple complex integrations and custom workflows quickly, including new client go-lives in under 60 days. The results were significant: ECPC increased net collections by 35 percent, raised test volume by 31 percent, tripled its client base since 2020, and improved turnaround time so 98 percent of results were reported within two working days. With LigoLab, ECPC also added six pathologists, expanded into dermatology, and reduced errors and compliance risk while improving interoperability and automation.

Eastern Connecticut Pathology Consultants

Kristen Conley

Director of Information Technology and Business Development