Case Study: Cole Diagnostics streamlines client billing and accelerates payments with LigoLab’s LIS & RCM platform

How Cole Diagnostics Streamlined Client Billing with LigoLab’s LIS & RCM Platform

Cole Diagnostics, a comprehensive reference laboratory based in Idaho, needed a better way to manage client billing amid rising costs, staffing shortages, and increasingly complex compliance requirements. The lab turned to LigoLab’s Medical LIS & Lab RCM Informatics Platform to replace manual billing workflows and improve the speed and accuracy of its billing operations.

With LigoLab’s integrated LIS and revenue cycle management software, Cole Diagnostics automated client billing, separated client, insurance, and patient bills more efficiently, and sped up invoice delivery. The results included accelerated payments from a major client by about a month and the elimination of one full-time billing role, saving nearly $60,000 annually in salary and benefits.

Cole Diagnostics

Kelli Cole

Vice President