Case Study: Leading Nonprofit Organization achieves structured, transparent performance management with LightWork Software

LightWork Delivers New Capabilities to Non-Profit Organization

Leading Nonprofit Organization needed to replace its phased-out appraisal software, Performance Impact, while retaining integration with its Sage Abra HRMS. With more than 140 employees across four locations, the HR team selected LightWork Software’s LightWork Performance Management after a three-month search for a user-friendly, customizable solution that could link to Sage Abra.

LightWork Software implemented the browser-based LightWork Performance Management, integrating with Sage Abra and delivering customizable workflows plus Employee Journals and Goals. Adopted by 16 HR staff across multiple sites, the system has increased transparency and year‑round documentation, clarified goal tracking and promotion decisions, and was supported by thorough training and responsive LightWork Software customer service.