Case Study: InVision achieves a 75% performance improvement with LightStep

InVision Improves Performance by 75% with LightStep

InVision, the product design collaboration platform used by millions and dozens of enterprise customers, ran a distributed system of 100+ microservices and couldn’t trace end-to-end transactions with its legacy New Relic APM. The lack of full visibility and the host-based sampling model made root-cause analysis slow and error-prone, so InVision turned to LightStep and its tracing/observability solution that analyzes 100% of performance data with no upfront sampling.

LightStep supplied full-fidelity distributed traces across service boundaries, enabling 13 engineering teams to replace New Relic, reduce MTTR, and lower costs. With LightStep they identified and fixed nonperformant transaction segments, improving a migration tool’s performance by 75% (reducing runtime from 16 hours to 4), saved significant annual costs, and freed engineers to focus on feature development.

InVision

Jeremiah Jenkins

Manager of the Platform Labs and Data Services Team