Case Study: Union Republic achieves faster service and real-time control with Lightspeed Restaurant POS

Union Republic - Customer Case Study

Union Republic, a Jersey City restaurant from co-owners Gregory Torrech and Noah Sexton, serves gourmet ramen and Nouveau American dishes built on local, seasonal ingredients. Aware that many restaurants fail from poor service or slow communication, they needed a way to keep front- and back-of-house operations coordinated, maintain high-quality guest service, and manage a dynamic dining room without sacrificing attention to customers.

They implemented Lightspeed Restaurant POS, a cloud-based system that sends orders instantly to the kitchen, enables tableside ordering and payment on iPads, and offers a customizable floorplan for moving or combining tables and managing reservations on the fly. The result: faster ticket times, more attentive servers, smoother operations, and a service level that exceeds the owners’ expectations, allowing the team to focus on food and guest experience.

Union Republic

Noah Sexton

Co-owner