Case Study: The Drone Factory achieves nationwide reach and faster fulfillment with Lightspeed

The Drone Factory brings in customers from across the country

The Drone Factory, based in Belfast, Northern Ireland, is a showroom and education hub for drone enthusiasts run by a team with deep film-production and CAA-certified piloting expertise. Facing rapid market growth, they needed an integrated omnichannel solution that would let them sell across online and physical channels, give fast access to business analytics, make the till mobile for events and pop-ups, and free up time so owners could focus on product learning and service differentiation like repairs.

Lightspeed’s omnichannel platform delivered a combined POS, e-commerce and mobile iPad register with simple card-reader and scanner support plus instant reporting. The result was an optimized online store and greater visibility—drawing customers from across Ireland—easy pop-ups and trade-show selling, and faster operations: orders are turned around three days quicker and staff can view stock and sales reports in minutes.

The Drone Factory

Michael Macmillan

Owner