Case Study: Steed Cycles achieves stable, scalable operations and powerful reporting with Lightspeed

Steed Cycles - Customer Case Study

Steed Cycles, a community‑oriented performance bicycle shop in North Vancouver, BC, has steadily grown since 1997 into a busy operation with six full‑time mechanics, seven salespeople, about 400 bikes in stock and roughly 350 repairs per month. Rapid expansion exposed limitations in multiple POS systems and computer hardware, leaving the shop needing reliable, stable software that could handle inventory, reporting and invoicing at scale.

Moving to Lightspeed on Apple hardware addressed those challenges: product images, detailed customer and product records, a powerful reporting module and an intuitive invoicing screen let staff track margins, generate warehouse/sales/staff reports, sell or quote out‑of‑stock items and follow up with one click. The outcome was greater reliability and visibility, smoother workflows and stronger business control—Steed now considers Lightspeed a partner in their continued success and recommends it widely.

Steed Cycles

Kim Steed

Steed Cycles