Case Study: Rub Smokehouse achieves increased sales and streamlined service with Lightspeed

Rub Smokehouse - Customer Case Study

Rub Smokehouse is a high-energy burger and grill with three UK locations known for big portions, cocktails and a strong social-media-led brand. They needed a modern POS that matched their cheeky, visual identity while speeding service, handling complex modifiers (cooking levels, sides, sauces) and giving managers clear, real-time insight across sites.

Lightspeed delivered integrated product photos and seamless modifier selection, creating a more personal customer experience, faster order entry and cleaner kitchen tickets. Its reporting tools give managers instant, exportable data to optimise menus and pricing across locations, driving higher spend per head, smoother operations and reliable 24/7 support.

Rub Smokehouse

Jason Rowe

Managing Director