Case Study: Renard achieves faster staff onboarding and exceptional customer service with Lightspeed

Renard trains new staff in minutes with Lightspeed

Renard is a Montreal bar founded in 2016 to create a warm, social gathering spot with staff focused on personal connections. Rapid early success and long weekend lineups put pressure on service and made fast, effective onboarding of new employees essential to preserve the bar’s friendly, high‑touch experience.

Renard adopted Lightspeed Restaurant’s intuitive POS — mobile ordering, customizable menus and an editable iPad floor plan — so new hires learn quickly and staff spend less time on transactions and more time with guests. The result: smoother service during peak times, consistent delivery of the brand’s human-centered experience, and continued popularity as one of the neighbourhood’s must-visit spots.

Renard

Marc-Antoine Coulombe

Renard