Case Study: Philip Morris achieves smoother operations and faster payments with Lightspeed POS and Payments

Philip Morris uses Lightspeed for best-of-breed POS software and payments

Philip Morris, a long-running family-owned department store in Hereford, UK, needed a more advanced point-of-sale system to manage multiple channels, a large inventory, offline operations, and integrations with accounting and other systems. Their old POS and disconnected payment setup were inefficient, error-prone, and costly, so they turned to Lightspeed Retail and Lightspeed Payments.

Lightspeed provided an open-API POS and payments solution that connected easily with tools like Linnworks to manage more than 80,000 SKUs. The rollout was smooth thanks to Lightspeed training and support, and staff adopted the new system quickly. As a result, transactions became one-button fast, errors were reduced to zero, and Philip Morris eliminated the need to buy credit card rolls, improving efficiency and lowering costs.

Philip Morris

Bruce Jones

Philip Morris