Case Study: Opulence of Southern Pines eliminates errors with Lightspeed

Opulence of Southern Pines saves time and reduces errors with Lightspeed

Opulence of Southern Pines, a multi-store retailer with nearly 30 years of success, was struggling with an outdated system, frequent connectivity issues, and manual processes that made inventory checks and communication between locations difficult. The business turned to Lightspeed Retail and Lightspeed Payments to support its growing multi-location operations and improve efficiency.

With Lightspeed, Opulence of Southern Pines streamlined inventory transfers, gained real-time stock updates, and made new inventory entry much faster—cutting a process that once took 2–3 days down to minutes. Lightspeed Payments also eliminated errors by 100%, while CRM, Loyalty, and mobile access helped improve customer engagement and give staff better access to sales, inventory, and customer data.

Opulence of Southern Pines

Tanda Jarest

Owner